INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we guarantee that you will receive the same product as pictured on our website. We take great care to ensure that product images accurately represent the items you will receive.
Where can I view my sales receipt?
Your sales receipt will be emailed to you upon completion of your purchase. You can also view and print your receipt from your account dashboard under the "Order History" section.
How can I return an item?
We offer a hassle-free return policy. Simply contact our customer service team within [number of days] days of receiving your order to initiate a return. Please ensure that the item is unused, in its original packaging, and accompanied by the sales receipt.
Will you restock items indicated as “out of stock?”
While we strive to keep all items in stock, sometimes popular products may temporarily sell out. We regularly update our inventory, so be sure to check back frequently or sign up for notifications to be informed when an item is restocked.
Where can I ship my order?
We currently ship orders within the UAE only. We are committed to providing fast and reliable shipping services to our customers across the country. Simply enter your shipping address during checkout, and we'll take care of the rest.
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